eeejl Privacy Policy — Your Personal Data, Handled With Care

This Privacy Policy applies to all members, registered users, and visitors who access the eeejl platform through any device, including mobile phones, tablets, and desktop computers across the Philippines. By registering an account or continuing to use the platform, you acknowledge that you have read and understood how your personal data is collected and processed. eeejl is committed to handling all personal information responsibly and in accordance with applicable data protection standards. We only collect the information that is genuinely necessary to operate the platform, process transactions, and comply with our legal obligations. This policy is written in plain language so that every Filipino member can clearly understand their rights and our responsibilities. If you have any questions about this policy, our support team is available around the clock to assist you. We may update this policy from time to time, and any material changes will be communicated to members through the platform.

When you register an account with eeejl, we collect basic personal information including your full name, date of birth, email address, mobile number, and a valid government-issued identification document as required for identity verification. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is necessary to process deposits and withdrawals securely. During your use of the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to ensure continuity of service and to resolve any disputes fairly. We do not collect sensitive personal information such as racial or ethnic origin, religious beliefs, or health data unless you voluntarily provide it in a support context. All information collected is proportionate to the purpose for which it is used, and we do not gather data beyond what is reasonably required. You may be asked to provide additional documentation at any time if required by applicable regulations or our internal compliance procedures.

• Full name, date of birth, and contact details at registration
• Government-issued ID for identity verification
• Payment method details and PHP transaction records
• Device, browser, and session data collected automatically
• Support correspondence and complaint records

The personal data we collect is used primarily to operate and maintain your eeejl account, process your deposits and withdrawals in Philippine pesos, and provide you with access to the full range of sports betting and entertainment features on the platform. We use your identity and contact information to verify your eligibility to use the platform, to communicate important account updates, and to respond to any support requests you raise. Transaction data is used to detect and prevent fraudulent activity, to comply with anti-money laundering obligations, and to generate the account statements available within your member dashboard. Technical and session data helps us identify and resolve platform issues quickly, optimise performance across different mobile devices, and protect the security of all member accounts. We may use your contact details to send you service-related notifications such as deposit confirmations, withdrawal updates, and security alerts — these communications are necessary for the operation of your account and cannot be opted out of entirely. Where you have given explicit consent, we may also send you information about promotions, VIP programme updates, or new platform features; you can withdraw this consent at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

eeejl does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes under any circumstances. We may share your information with carefully selected service providers who assist us in operating the platform — for example, payment processors who handle PHP transactions, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party service providers are contractually required to handle your data securely, to use it only for the purpose for which it was shared, and to comply with applicable data protection standards. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of eeejl, its members, or the public. In the event that eeejl undergoes a business restructuring or change of ownership, your personal data may be transferred as part of that process, and you will be notified of any such change in advance. We do not transfer your personal data outside of the jurisdictions in which we operate without ensuring that appropriate safeguards are in place. Any sharing of data is always limited to the minimum necessary and is subject to strict confidentiality obligations.

We retain your personal data for as long as your eeejl account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations. Transaction records and identity verification documents are retained for the minimum period required by applicable Philippine regulations, which may extend beyond the closure of your account. Support correspondence and complaint records are kept for a period sufficient to allow for the resolution of any disputes that may arise after your account is closed. Technical and session logs are retained for a shorter period and are used solely for security monitoring and platform improvement purposes. Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request the deletion of your account, we will process that request promptly, subject to any overriding legal obligations that require us to retain certain records. You may contact our support team at any time to ask about the specific retention periods that apply to your data.

As a member of the eeejl platform, you have the right to access the personal data we hold about you at any time by submitting a request to our support team. You also have the right to request the correction of any inaccurate or incomplete information in your account, and we will process such requests promptly. Where you believe that we are processing your data without a valid legal basis, you have the right to object to that processing and to request that we restrict our use of your data while the matter is reviewed. You may request the deletion of your personal data subject to any overriding legal obligations, and in many cases we will be able to fulfil this request in full or in part. If you have provided consent for any specific use of your data — such as receiving promotional communications — you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

eeejl implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and sensitive information such as payment details is handled through secure, certified payment processing partners. Access to personal data within our organisation is restricted to staff who have a genuine operational need to view it, and all such access is logged and monitored. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and to member data. In the event of a data security incident that is likely to affect your rights or interests, we will notify you and the relevant authorities as required by applicable law, and we will take immediate steps to contain and remediate the incident. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage members to use strong, unique passwords and to keep their account credentials confidential. If you suspect any unauthorised access to your eeejl account, please contact our support team immediately so we can take action to secure it.

The eeejl platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to help us understand how members use the site so we can continue to improve it. Essential cookies are necessary for the platform to operate and cannot be disabled — these include session cookies that keep you logged in during your visit and security cookies that help protect your account. Functional cookies remember your settings and preferences, such as your preferred language or display options, so you do not have to re-enter them each time you visit. Analytical cookies help us understand aggregate patterns of platform usage, such as which pages are most visited and how members navigate between sections; this data is used in anonymised form and is not linked to individual accounts. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites. For more information about the specific cookies used on the platform, please contact our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way eeejl handles your personal data, please contact our support team who are available 24 hours a day, 7 days a week. You can reach us by email at support at eeejl.fun, and we aim to acknowledge all privacy-related enquiries within 24 hours. If you wish to exercise any of your data rights — such as accessing, correcting, or deleting your personal data — please include your registered account details in your message so we can locate your records promptly. We take all privacy concerns raised by Filipino members seriously and will investigate every complaint thoroughly and fairly. If you are not satisfied with the outcome of our internal review, you have the right to escalate your complaint to the relevant data protection authority in the Philippines. We are committed to resolving all privacy matters transparently and in a timely manner. This policy is reviewed regularly to ensure it remains accurate and up to date with any changes in applicable law or platform operations.